About Clutter Collect

Clutter Collect is a service designed for busy people who are confident at decluttering, but never quite seem to get around to moving their unwanted things out of the home. You might already have a box or bag of awesome things hanging around in the garage or spare room, waiting to be passed onto someone else!

We take the guess work out of decluttering and donating. Simply pop your unwanted things into the Clutter Box, then leave the box outside on collection day. We pick up the full Clutter Box and take it back to HQ, where the items are sorted, sanitised and tested, before being redistributed to those in our community who need them.

  • No more guessing what the charity shop is accepting.

  • No more listings on TradeMe and Facebook Marketplace.

  • No more time wasted on either of the above!

Clutter Collect is a feel-good, time-saving and simple way to declutter your home. Simply place your order, fill your Clutter Box, and we'll take care of the rest. 

At Clutter Collect, we take your unwanted household clutter and redistribute it to those in our community who need and want it.

How it works

  1. You receive an empty Clutter Box.

  2. You have 4 weeks to fill the Clutter Box with your unwanted items. 

  3. On your pick-up date, leave your Clutter Box outside for collection. 

  4. Order another Clutter Box whenever you need to.

Clutter Collect is simple and effective. An added bonus is that your awesome, loveable stuff has another chance at life with a family who needs it. 

Service Areas

Clutter Collect currently operates in Auckland, with delivery and collection of Clutter Boxes available to all suburbs in the Auckland "Super City" boundaries, except for Waiheke Island and Great Barrier Island. 

We are hoping to expand to other areas of New Zealand, so please stay in touch by signing up to receive email newsletters at the bottom of this page, and follow us on Instagram and Facebook for updates. 

What happens to the stuff you collect?

We bring full Clutter Boxes back to Clutter HQ where everything is sorted, washed/sanitised and tested if necessary. From there, it is redistributed within the community to those who need it, through our amazing Partner Charities. Think of it as "donating on steroids".

We also have eyes and ears in local community groups and respond to requests for support as often as we can. We've provided household goods to families in need, games and activities for a school that lost everything in Cyclone Gabrielle, and blankets for a group caring for a wild cat colony.

Pairing up your awesome, unwanted stuff with those who need it is a hands-on and bespoke process; we love playing matchmaker!

Corporate Partners

Clutter Collect aligns with businesses that share our core values of caring for both people and planet. Our partnerships allow us to offer perks to our customers, collaborate on projects and content, and support each other as we grow small businesses committed to our shared values.

 We are proud of our partnerships with the following amazing kiwi businesses:

  • Cleanery's affordable, naturally formulated cleaning and personal care products come delivered as a powder that dissolves in water at home. Simply empty one sachet of powder into a reusable bottle of water, shake and it is immediately ready for use. Importantly, Cleanery delivers a proven market leading clean, meaning no compromise on performance. 99% less waste and emissions = this is a no brainer swap to save on single use plastic and help look after our planet. Cleanery is a certified B Corp and Living Wage Employer, and all products are made locally at the company's low-energy factory. 

    We think Cleanery is an amazing kiwi business and are so proud that they are our first Corporate Partner. All new customers receive a full-sized Cleanery sample in their first Clutter Box so you can fall in love with this brand, like we did. We are also thrilled to offer an exclusive discount code - use CLUTTERCOLLECT for 20% off your order. 

    Visit www.cleanery.co.nz to view their range now, and don't forget to follow them on Facebook and Instagram.

  • Second Skin is locally owned and operated right here in Auckland. They accept and sell eligible* skincare, haircare, beauty and fragrance items that are brand new. They are the first and only dedicated beauty resale website in New Zealand, with customers all over Aotearoa and Australia. Second Skin sells your products on consignment, which means that you could get paid to declutter your beauty cabinet.

    Thanks to our partnership with Second Skin, you are now able to declutter your
    bathroom cabinet with Clutter Collect. Here’s how it works:

    1. Put your new, un-used beauty products* in your Clutter Box, and we’ll pass them onto Second Skin for resale.

    2. Clutter Collect has been set up as a seller on Second Skin’s website.

    3. Clutter Collect's proceeds from Second Skin will be donated equally amongst our Partner Charities on a quarterly basis.

    4. It's a win for everyone, and our planet!

    If you aren’t a Clutter Collect customer or would prefer to make some money from your new, unused products, pop over to Second Skin and set yourself up as a seller.

    Whether you declutter through Clutter Collect or Second Skin, your resale-friendly* beauty items will get a second chance through this fantastic kiwi business.

    Visit Second Skin to learn more about this amazing kiwi business, and don’t forget to follow them on Facebook, Instagram and TikTok.

    *There is an excellent summary of resale-friendly criteria on the Second Skin
    website.

FAQs

Things to know BEFORE you order

  • Yes, you sure can. If you have a lot of stuff that you want to get rid of, ordering more than one Clutter Box is a great way to speed up decluttering your home. 

  • Clutter Boxes must be left outside your premises on your collection day. If there is somewhere outside your business where you can safely leave your Clutter Box, then we will happily collect your business clutter. 

  • What a lovely idea... of course you can! Because we need the recipient's name, physical address, email address and mobile number in order to deliver the Clutter Boxes, we do recommend letting the giftee know as soon as possible so we don't ruin the surprise.

  • We do not accept drop offs. 

  • If it doesn't fit in the Clutter Box, we can't collect it unfortunately. Our vehicles and collection team are not equipped to handle items larger than one person can carry. 

  • If there is loading zone or dedicated visitor parking outside your building, then yes we can pick up from you. If you are unsure, please message us on Instagram and we can look up your address before you order.

  • You absolutely can! Clutter Boxes are ideal for people who don't have the time or mobility to drop things off to the charity shops. Also for those who do have the time and mobility, but never seem to remember to get that box out of the boot of the car when they're near an op-shop! 

  • Plenty of items can go into the Clutter Box - too many to list! Here are some suggestions of what can go in the box, and the full list of items that cannot be accepted. 

FAQs

Things you might want to know AFTER you have placed your order

  • Plenty of items can go into the Clutter Box - too many to list! Here are some suggestions of what can go in the box, and the full list of items that cannot be accepted. 

  • Yes you can - just reply to the text reminder you’ll receive before your collection. 

  • Please reply to the Clutter Collect reminder text ASAP after you’ve realised you’ve forgotten to put your Clutter Box out. We will do our best to arrange an alternative date for collection; however, please be aware that as per our Terms and Conditions, additional charges may apply for forgotten collections.

  • Yes! We have heaps of repeat customers. We even send you a reminder the week your Clutter Box is scheduled for pick up, and ask you then if you'd like to order again.